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New consultancy offers of the division Wellness Management

Tue, 03 Feb 2009 14:50:56 +0100

Freixanet Saunasport Wellness management offers an extension of the service offer for your Spa or Wellness centre: "Quality control “and "Mystery Shopper “.

In a Spa your health and your well-being will profit. The variety of different services in a Spa should be attractive and inviting, so that the guests will find a new mind and body balance. It is important to create individual Spa experiences for your guests, so that they will receive a unique Wellness sensation. As a result your business will be successful and your guests will benefit from the stay at your Spa. To achieve these goals, the division Freixanet Wellness management offers professional support and profound know-how. The Wellness Mangement team has comprehensive specialized knowledge within the Spa world and you can build on their experience of many years. They accompany you on your way to your success; whether your Spa is still in the project phase, or already at an operational stage.

With the new services “Quality control” and “Mystery Shopper” Freixanet Wellness management offers strategies, which WILL LEAD your business to more success. The offer “Quality control” covers an active support in Marketing and in PR related to your Spa. This includes a revision and a re-orientation of the marketing activities, creating new service offers or the organization and planning of special Events.

“Quality control” addresses itself to entrepreneurs, who would like to achieve more from their Spa: yield analysis, profit & loss statement, products evaluation, staff review and marketing costs. Furthermore you will receive a picture from customer view point over the quality of the customer service, and subsequently suggestions how the quality of the customer care could be improved. A further advantage of this offer is the optimization of the presentation, cleanliness and hygiene of the Spa, including treatment rooms, the sales area and additional zones. The quality of the treatments performance will be examined carefully and above all your staff will be motivated and encouraged. All important points, so that your Spa Business boom!

Regarding the new offer „Mystery Shopper “, an objective evaluation of your centre from a customer's point of view. "The Mystery Shopper” acts as an anonymous customer and will investigate and survey all areas of the Spa. Subsequently you will receive a summary of this visit and proposals for the resolution of the points highlighted in the analysis. The division of Wellness management will provide a detailed report, from the first impression at the Spa, treatment performance, the quality and hygiene of the installations up to the last detail. Particularly we want to highlight the SWOT (strength, weaknesses, opportunities and threats) analysis over all individual areas of your centre.

Beyond that, the advisory activities of the division Wellness management are customised with the specific needs of your Wellness centre or Spa. In the beginning the focus is always on project orientation and afterwards the implementation of the individual phases: Spa philosophy, Spa marketing and public relations, consultation for the correct product selection and yield analysis; project management for the Spa initial phase; design of Spa Signature Treatments; organization of an individual Spa ambience; Personnel structure, staff selection and - training; implementation of a Membership system; consultation for the ideal Spa software among other consultancy offers.

A special highlight is the offer “Spa Manual”, which describes all procedures and policies within the Spa and therefore will become the criteria for the quality implementation of the Spa philosophy and service standards.

The management of a profitable Spa or Wellness centre requires a professional structure, and all actions affect directly or indirectly the success of your business. The division Wellness management will guide you on your way to greater success.

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Hotel Eurostars Madrid Tower 5*

Thu, 05 Feb 2009 10:52:20 +0100

Freixanet Saunasport has agreed a collaboration with the Hotel Eurostars Madrid Tower 5*. The Hotel belongs to the chain HOTUSA and is one of the most spectacular hotel projects in recent years. The division Freixanet Wellness Professional will design and equip the area wellness of this prestigious hotel establishment.

The Great Luxury Hotel is located in the heart of the Madrid business district, in one of the four towers on the Paseo de la Castellana. This new trade quarter is in development on the previously sport city of Real Madrid.

The is located on the 28th and 29th floor and the division Wellness Professional from Freixanet Saunasport will deliver the following products: Sauna Freixanet-Klafs with system BONATHERM and special interior carpeting of hemlock wood and furthermore an elegant and exotic steam bath with STARRY SKY. This equipment represents the philosophy of “Wellness Experience…” to receive new sensations of wellbeing, exclusively by Freixanet Saunasport .

The hotel will open in November 2008 and occupies 31 floors of the building with 235 meters of height. The architects Enrique Alvarez Sala and Carlos Rubio Carvajal are the design team for this project, associated with the interior design from studio GCA Arquitectes.

High-tech construction material is used like mirrored sheet glass or aluminium, combined with natural materials like wood and granite for a discrete and pleasant style. This fusion of materials will create a warm ambience that will differentiate the style to others hotels. In addition each area will be defined by a different colour that will make all exclusive and particular.

The concept of “WELLNESS EXPERIENCE…” is independently applicable at any dimension of a project, either to a commercial area or to a private wellness zone. International and national architects, interior designers, hotels, spas, urban and day spas are already applying the concept of “WELLNESS EXPERIENCE…” to its areas wellness with the support from Freixanet Saunasport.

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The award Best Partner of Klafs 2008

Thu, 05 Feb 2009 10:52:54 +0100

Freixanet Saunasport received the award “Best Partner of Klafs 2008”. The company Klafs from Germany is the associate partner from Freixanet Saunasport.

The award ceremony was taking place at the 21st INTERBAD (Internationale Fachmesse für Schwimmbäder, Bädertechnik, Sauna, Physiotherapie, Wellness Messe / International fair for swimming pools, spa, pool technology, sauna, physiotherapy and wellness), which was held in Stuttgart, Germany. This award shows the acknowledgment for the performed work hence the last 17 years Freixanet Saunasport is in a partnership contract with the German company Klafs They are world leader in the sector and pioneer in the concept for wellness areas in Europe. This award harvests the fruit of our labour, for all the team of professionals of Freixanet Saunasport who is working on prestigious projects, like the Residential Park Vidalta in Mexico where we implement one of the most important Spas in Latin America. Klafs has more than 60 distributors around the world, and we are proud being selected as the best partner amongst all.

In addition our company Freixanet Saunasport is presented within the new professional catalogue of Klafs. This illustrated book shows the latest and most prestigious Spa projects from Klafs around the world. The Hotels who are represented are the Intercontinental Hotel Mar Menor Golf&Spa (Murcia) and the Luxury Arts Hotel (Barcelona).

Following the award celebration Freixanet-Klafs was presenting a selection of its latest features at the fair Hostelco 2008 (International fair for Hotel Equipment) that was taking place from the 17th to the 21st of October at the Recinto Montjuïc, Barcelona. The visitors of the fair, managers, investors, interior designers, architects among others, showed high interest in the presented products.

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The FOUR DIAMOND award goes to Hotel Sivory Punta Cana

Thu, 05 Feb 2009 10:54:58 +0100

The American Automobile Association (AAA) has awarded the Hotel Sivory Punta Cana (Dominican Republic) with the prestigious “Four Diamond” certificate. Freixanet Saunasport, a Spanish-based company specialized in wellness design and installation, has developed the spa of this distinguished resort, that is a member of the "Small Luxury Hotels of the World".

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Architectural Digest premia la sauna Icon

Thu, 05 Feb 2009 10:54:47 +0100

The German edition of the prestigious magazine Architectural Digest has chose, among 110 top luxury products in 2007, the Klafs' ICON sauna. Freixanet Saunasport is the exclusive distributor of Klafs in Spain since the join venture signed in 1991 between both firms.

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Wellness fun at any age: The sauna without barriers

Wed, 05 Aug 2009 11:55:55 +0100

Taking saunas is a wellness pleasure for all generations. To make sure that this philosophy of sauna enjoyment can actually be experienced at all stages of life, Klafs now supplies ranges of saunas with a special design without barriers. The Klafs sauna without barriers is optimally laid out for possible age-related physical constraints. Even for wheelchair users the new sauna cabin without barriers presents no insuperable hindrances.

This sauna trains the circulation and the heart. The dry heat in the sauna cabin expands the blood vessels and leads to increased blood flow and a faster heartbeat. The coronary vessels are activated and thereby contribute to an improved supply of oxygen and nutrition to the heart. This aids the effectiveness of the veins and helps the circulation and metabolism. What could be nicer than to be able to make use of this refreshing stimulus right in your own home?

Especially if with age you don't like to have to go long distances or you don't fancy subjecting yourself to the stresses of a public sauna. For the first time Klafs is presenting the special opportunities for customised installation of a sauna without barriers. The sauna entrance doors provide 90 cm-wide access so that a wheelchair can be wheeled in without problems if required. And rigid attachment hooks can be installed on and by the door to help you up. Even more comfort can be provided by wider, and in particular lower, bench fittings so that the bather can take his place in comfort in this high-quality sauna.

The sauna without barriers takes into account the most varied bodily requirements. Whether it’s special footrests or handles on the ceiling or other important anchor points – everything that makes it easier for people with restricted mobility to enjoy a sauna is individually adapted by Klafs in the best possible way. So anyone who wants to strengthen their immune system and prevent high blood pressure and circulatory diseases with regular sauna sessions can now do so in their own private sauna even when they are advanced in years. So there are no barriers to healthy, complete mental relaxation!

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Spa Sun

Wed, 05 Aug 2009 11:59:50 +0100

SPA SUN’s elegant design and reliable technology are by no means its only impressive features. The integrated LIFTLIGHT means it generates collagen. All our solariums have one thing in common: They guarantee highest quality - you can rely on. For a beautiful tan and pure relaxation.

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Salina Spa

Thu, 05 Feb 2009 08:44:18 +0100

Just in time for Interbad, the Klafs wellness specialists are presenting the comprehensive, well-planned SALINA SPA, a self-contained, gorgeous white application zone in which select spa products combined with active ingredients from the sea promote and strengthen your wellbeing. The thalassic programmes featured in the SALINA SPA renew used up energies and stimulate the metabolism within a very short period of time, thus increasing the body’s defence and stimulating the perfusion. The classical thalassic therapy has been known for centuries; it prevents joint disorders, stress, chronic fatigue and cardiovascular diseases and helps manage skin disorders as well as illnesses of the respiratory tract. Comparable to spending a day at the sea side, you will notice improved overall physical performance and your skin will look clear and firm after your wellness stay at the Salina spa.

The Klafs booth uses a variety of stations to realise a bathing sequence in which matching products consisting of sea water, seaweed and sea mud as well as maritime air perfectly complement one another. The sequence starts with the natural stimulation of the metabolism. Maritime peeling gently cleanses the skin and removes dead skin cells. The Klafs mud bath for purification and detoxification is the next step: applied steam opens the pores and the mud has a soothing and sustained vitalising effect. The contained extracts return the tenderness to the skin and prepare it for the following body treatments.

The refreshing sweet water shower with appealing mangrove motif is followed by the application of the Klafs spa pearls in the Salina spa: the centre of the application zone features a Sanospa massage tub and the Spavital massage table. The combination of freshly prepared sea water with the hydromassage in the Klafs Sanospa makes the bathing experience in the Salina spa zone a maritime power package. The contact with sea water opens up the pores, allowing important minerals and trace elements contained in the sea water such as iron, cobalt and calcium to enter the body directly. Vitamins and amino acids contained in micro pulverised algae stimulate the metabolism, purifying and detoxifying your body. This provides maximum moisturisation and relaxation to the skin and firms the entire body. In addition, more than 200 air nozzles provide a cyclical massage of the skin, extending from the feet to the neck. This powerful pressure intensively stimulates the muscles and subcutis and improves the blood transport within the tissue. The pure and natural shape of the classical thalassic bath combined with the Klafs application tub SanoSpa – after a hard day at work, Neptune would certainly enjoy this! A reflexology massage on the adjacent Spavital bench with adjustable height and presented for the first time as stone model with white Thassos stone glass is precisely what you need next. An invigorating or relaxing massage combined with a Vichy shower attached above the bench can be used for stimulation as well.

Finally, are you ready to take a walk along the seaside to take a deep breath of maritime air? The new Klafs Aerosol suite allows you to use the healing effect of the health-promoting breeze right here, in the oasis of the Salina spa zone. The effective cabin with comfortable ergonomic benches made of wooden lamellae and a wall made of salt from the Himalayas offers the comfortable salt inhalation at a temperature of 45-50°. The climate in the Aerosol suite corresponds to the one in the caldarium because the high humidity of 45% promotes the ideal uptake of the trace elements, vitamins, proteins, minerals and amino acids contained in the salt. The sauna oven is also enclosed with the effective salt from the Himalayas: relaxing in the cosy glow of the back-lit wall of salt allows you to get closer to a healthy and strengthened immune system, radiant skin and beautiful appearance with every breath.

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Marcos Cattan - Architect and Project Director Grupo Inmobiliario Altiva

Sat, 31 Jul 2010 03:05:15 +0100

"I can say that the decision to work with Freixanet and Klafs in Vidalta has been a real success. The project is generating great expectation among our clients, and very quickly it will become the best residential project in Mexico."

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Santiago Batle - Manager Cadena Mar Hotels

Sat, 31 Jul 2010 03:05:15 +0100

“These days, a luxury resort which is committed to maximising value-added services for its clients makes no sense without an exclusive wellness area. Freixanet Saunasport perfectly analysed the needs of the Hotel Majestic Punta Cana in order to transform them into a unique wellness space in keeping with the philosophy of our resort."

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Francisco Guill�n - Manager Sport Wellness Mountain Spa

Sat, 31 Jul 2010 03:05:15 +0100

“Our experience has been very positive. Freixanet uses the latest health and wellbeing technology available on the market. It is a firm that is anxious to offer an excellent after-sales service and excellent customer care; fundamental aspects for our business.”

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M� �ngeles P�rez - Manager Gran Hotel Balneario Puente Viesgo

Sat, 31 Jul 2010 03:05:15 +0100

“I can state that our experience as clients of Freixanet has been very positive. They have consulted us at every stage, from design to completion of the works, with an impressive and innovative final result of great quality. The best testimony to this is the satisfaction demonstrated by our clients, whose opinion is usually more critical and objective."

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Adolfo Ruiz - Director del Centro Deportivo F�sico de Majadahonda Centro Deportivo de F�sico de Mjadahonda

Mon, 28 Dec 2009 19:22:34 +0100

"Our relation with Freixant has been and still is polite and collaborative. From them we have received at all time the best professional advice both when choosing the elements of our spa, and during project implementation."

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Joaqu�n Batanero - Director General Hotel Meli� Golf Vichy Catal�n

Mon, 28 Dec 2009 19:23:55 +0100

"Since opening, the human team of Freixanet Saunasport has had an especial attention for our facilities and its maintenance. The service has been excellent so they had guaranteed the success of the wellness area in such a prestigious hotel."

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